Services Provided by Technical Support

Access to Summit’s strong technical support is a key benefit of being one of our customers. We provide a mixture of live and email technical support, on-line documentation, and extended warranty coverage to keep your product up to date with the latest feature enhancements and ensure your continued success using the product.

Features

• Skilled Applications Engineers are available to answer technical questions over the phone
• 24 hour connectivity through voice-mail, fax, electronic mail, FTP and World Wide Web Site
• Notes on how to use the product are regularly posted on our website
• Assistance with product usage
• New product releases ensure compatibility with industry trends

Support Staff

Summit’s support staff performs detailed functional testing on the products before they are released. This gives each Applications Engineer a thorough understanding of the products they support. Summit’s Applications Engineers are familiar with a wide variety of complicated testing scenarios and can help you complete them quickly.

PowerSight Warranty

Our PowerSight warranty is a great way to be sure your PowerSight will alway work the way you need it to. In case anything should fail to meet your standards, our warranties give you the benefit of having us fix or replace you PowerSight equipment without any extra cost other than the cost of the warranty.

Contacting Technical Support

• Phone: 925-944-1212
• Fax: 925-944-7126
• E-mail: To email your technical questions click here.

Software & Warranty Upgrades

• Phone: 925-944-1212
• Fax: 925-944-7126
• E-mail: To email a software request click here.

Email Address

• Sales Questions: Sales@powersight.com
• Technical Support: Support@powersight.com

Mailing Address